I've not attempted on my own yet. I heard back from the local shop yesterday and logged on remotely to view my files. Pictures are recovered to a great degree. Video files are still in process. Hence, it looks promising so far and I'm very happy if I don't have to attempt to learn how to do this on my own.
Thanks for all your good input. Although I haven't attempted recovery on my own, I've learned a lot through reading what you've written and some of the many references you've provided.
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